{"id":72419,"date":"2023-10-18T12:43:59","date_gmt":"2023-10-18T10:43:59","guid":{"rendered":"https:\/\/www.ranciliogroup.com\/?p=72419"},"modified":"2023-10-18T12:43:59","modified_gmt":"2023-10-18T10:43:59","slug":"rancilio-group-presente-my-rancilio-group-le-portail-dassistance-tout-en-un","status":"publish","type":"post","link":"https:\/\/www.ranciliogroup.com\/fr\/rancilio-group-presente-my-rancilio-group-le-portail-dassistance-tout-en-un\/","title":{"rendered":"Rancilio Group pr\u00e9sente My Rancilio Group : le portail d&#8217;assistance tout-en-un"},"content":{"rendered":"<p>Rancilio Group a le plaisir d&#8217;annoncer le lancement de l&#8217;application \u00ab My Rancilio Group \u00bb, la passerelle directe vers le portail d&#8217;assistance aux clients d\u00e9j\u00e0 existant, d\u00e9sormais disponible pour les smartphones et les tablettes. Avec l&#8217;objectif de fournir une exp\u00e9rience d&#8217;assistance \u00e0 la client\u00e8le sans pr\u00e9c\u00e9dent, \u00ab My Rancilio Group \u00bb vous permet d&#8217;interagir avec les ressources du portail d&#8217;assistance \u00e0 la client\u00e8le d&#8217;une mani\u00e8re simple et intuitive, o\u00f9 que vous soyez.<\/p>\n<p>L&#8217;application \u00ab My Rancilio Group \u00bb est divis\u00e9e en deux sections distinctes, chacune con\u00e7ue pour r\u00e9pondre aux diff\u00e9rents besoins des utilisateurs. Dans la section publique, vous pourrez acc\u00e9der \u00e0 une vaste gamme de ressources informatives et utiles afin d&#8217;optimiser l&#8217;utilisation des produits Rancilio et Egro : de la consultation et du t\u00e9l\u00e9chargement de mat\u00e9riel d&#8217;information dans l&#8217;Espace t\u00e9l\u00e9chargement \u00e0 l&#8217;utilisation de tutoriels vid\u00e9o dans la Vid\u00e9oth\u00e8que.<\/p>\n<p>La section priv\u00e9e offre aux techniciens autoris\u00e9s de Rancilio Group un acc\u00e8s r\u00e9serv\u00e9 aux fonctions avanc\u00e9es. Vous pouvez y consulter les dessins techniques des produits et commander facilement les pi\u00e8ces d\u00e9tach\u00e9es n\u00e9cessaires via le Portail des pi\u00e8ces d\u00e9tach\u00e9es. De plus, vous pouvez enregistrer et activer la garantie des produits professionnels Rancilio et Egro directement via l&#8217;application \u00ab My Rancilio Group \u00bb et g\u00e9rer facilement votre garantie.<\/p>\n<p>Rancilio Group est certain que cette ressource exclusive simplifiera et optimisera les op\u00e9rations de maintenance et d&#8217;assistance technique, contribuant ainsi \u00e0 am\u00e9liorer l&#8217;exp\u00e9rience d&#8217;utilisation des produits de Rancilio Group.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>T\u00e9l\u00e9charger l&#8217;application \u00ab My Rancilio Group \u00bb maintenant<\/strong><\/p>\n<p><a href=\"https:\/\/apps.apple.com\/it\/app\/my-rancilio-group\/id6468081643\"><strong>App Store<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.planark.ranciliosupportapp&amp;pcampaignid=web_share\"><strong>Google Play Store<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rancilio Group a le plaisir d&#8217;annoncer le lancement de l&#8217;application \u00ab My Rancilio Group \u00bb, la passerelle directe vers le&#8230;<\/p>\n","protected":false},"author":5,"featured_media":71813,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[964,966],"tags":[3225,3226],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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