The Site is managed by Rancilio Group S.p.A. with sole shareholder (VAT no. IT-09784580152), with registered offices in Villastanza di Parabiago (MI-ITALY), Viale della Repubblica no. 40 (hereinafter the “Company”).
What are cookies?
Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on the next visit. Cookies of “Third Party” are, however, set by a website other than the one the user is visiting. This is because on each site there may be some elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than the site visited. Cookies can be stored on the user’s computer permanently (persistent cookies) and have a variable duration, or disappear when the browser is closed and have a limited duration (session cookies).
Cookies on the Site
“Third Party” cookies
These cookies can be used together with the web beacon, that is small text files embedded in the web page, in order to collect information concerning the use of the Site. In addition, the servers of the Company will be able to automatically record the requests forwarded in relation to the individual pages while browsing through the server log.
Cookies, web beacons and server logs allow to calculate the aggregate number of visits to the Site and to identify which parts of the site are more popular. This operation makes it possible to obtain feedback on the use of the Site and, consequently, to intervene adequately on the same to improve usability on the part of our users.
This activity is performed using the service provided by the Google company called Google Analytics.
For the use of these cookies, the criteria for the masking of the IP address have been adopted.
Therefore, through the cookies installed or otherwise present on the Website, personal data referring to users are not processed.
For more information, visit the website: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
In any case, to manage or disable these cookies, access the web address:
Buttons for social networks sharing
On the Site there are buttons that allow the sharing of content through social networks (Facebook, Instagram, YouTube, Twitter, LinkedIn, Pinterest, Google+) that may collect Third Party cookies installed by social networks. The Site does not share any information with these widgets. For further information, refer to the respective regulations: Privacy Facebook – Privacy Instagram – Privacy YouTube – Privacy Twitter – Privacy LinkedIn – Privacy Pinterest – Privacy Google Plus.
Welcome to the website www.ranciliogroup.com of Rancilio Group S.p.A. con socio unico (with sole shareholder), the “Website” below.
by this policy, Rancilio Group S.p.A. con socio unico gives users information on the processing of personal data that are automatically collected or that the user voluntarily provides when accessing and navigating the Website and using the services provided therein, and also on the operation of cookies installed or present.
Browsing is free and does not require registration; the provision of personal data is dealt with in the “Contact Us” and “Work with Us” sections, and it also facilitates the user to download documentation on the Company’s products, in which the user will find specific information on personal data processing operations.
The Website may also contain hypertext links to the websites, pages or online services of third parties. By clicking on these links, the user will be able to access multimedia content that is beyond the control of Rancilio Group S.p.A. con socio unico and is not covered by the provisions of this policy as this content is owned exclusively by said third parties. Accordingly, Rancilio Group S.p.A. con socio unico recommends users to take care when subscribing to services offered by third parties and to carefully read the data processing information provided by them, as Rancilio Group S.p.A. con socio unico is not in a position to control that information and has no liability in relation thereto.
1. Data Controller
The Data Controller is Rancilio Group S.p.A. con socio unico (Tax Code and VAT no. 09784580152), with registered office in Parabiago, Viale della Repubblica n. 40, telephone 0331.408200, e-mail address email@example.com and certified email address firstname.lastname@example.org (hereinafter the “Company”).
2. Type of personal data processed
Personal data means any information concerning the user (or data subject) and referable to said user.
More specifically, the data processing will concern:
– Personal browsing data
When browsing the Website, the Company generally collects browsing data using cookies or other tracking technologies. In their normal operation, the IT systems and software procedures used to operate this Website automatically acquire certain personal navigation data whose transmission is implicit in the use of internet communication protocols.
These are computer traffic data which, by their nature, are not collected to be immediately associated with identified users, but which could enable the user to be identified through processing operations or associations with third party data. This category includes, for example, the IP addresses or domain names of computers used to connect to the Website, addresses in URI (Uniform Resource Identifier) notation of requested resources, the time the request is made, the method used to send the request to the server, the file size obtained in response, the numerical code indicating the response status given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment.
These data enable the user to navigate the Website and to use the services provided therein, and may be used to obtain information about visits, to compile statistical analyses anonymously and in aggregate form, to create profiles that permit the transmission of ads in line with user preferences, and to identify anomalies and/or abuses. Such data are stored for at most 6 months and for the period of time that is specified in para. 4) below in relation to Cookies, but these time limits are without prejudice to the investigation of criminal offences by the Italian judicial authorities, as appropriate.
– Data voluntarily provided by the user
The Company also processes personal data which the user voluntarily provides while interfacing with Website services e.g. when requesting information, sending an application and requesting to download Company product documentation. A special data privacy notice is published, in compliance with Article 13 of EU Regulation 679/2016 (hereinafter the “Regulation”), in the separate sections of the Website where the user’s data are collected; in all other cases, however, please refer to the content of this document. The user voluntarily provides the following data:
– when subscribing to the Company’s newsletter: first name, last name, e-mail address, company, professional qualification;
– when requesting information: first name, last name, e-mail address, company, nationality, city, professional qualification, reason for contact, and any further information provided when completing the form to request information;
– when sending in an application: first name, last name, e-mail address, area of interest, and any additional information indicated in the curriculum vitae (e.g. place and date of birth, residence, nationality, telephone numbers, educational background, professional experience, personal interests and image), including information revealing racial or ethnic origin and health status;
– in order to download information on new Company products, first name, last name, nationality and e-mail address;
(hereinafter “Data” together).
If a user voluntarily sends e-mails to the addresses indicated on this Website, the sender’s email address and also any other personal data voluntarily included in the message will thereby be automatically acquired. Such data are used only in order to reply to the sender, and will not be disclosed or disseminated in any way.
3. Purposes of the data processing, legal basis and nature of the Data provision/span>
When consulting the Website and using its services, Data will be processed for the following purposes:
a. to permit navigation on the Website, to obtain anonymous statistical data on its use, to facilitate checks of its proper operation and to ascertain liability where computer crimes are committed(hereinafter “Website Navigation”). The legal basis of the data processing in this case is the Company’s legitimate interest (Article 6.1 f) of the Regulation);
b. to respond to the user’s request and provide the latter with relevant information on the products and activities carried out (hereinafter “Contacts”). The legal basis of the data processing is the data subject’s express consent (Article 6.1 a) of the Regulation);
c. to permit the downloading of information on the Company’s products (hereinafter “Brochures”). The legal basis of the data processing is the data subject’s express consent (Article 6.1 a) of the Regulation);
d. to allow subscription to the newsletter and to enable communications to be sent by e-mail containing informative, advertising and promotional content on the Company’s products, services and events (hereinafter the “Newsletter”). The legal basis of the data processing is the data subject’s express consent (Article 6.1 a) of the Regulation);
e. to analyse the user’s interests, purchasing and consumption habits and tastes, so that the Company can customise its product and services offering in order to send personalised communications in line with the user’s interests (hereinafter “Customer profiling”). The legal basis of the data processing is the data subject’s express consent (Article 6.1 a) of the Regulation);
f. to evaluate the user’s professional profile with a view to possible selection and institution of a working relationship or professional collaboration (hereinafter “Selection”). The data processing is legally founded on the implementation of pre-contractual measures (Article 6.1 b) of the Regulation and Article 111-bis of Legislative Decree 196/2003) and on the data subject’s consent regarding any special data provided (Article 9.2 a) of the Regulation);
g. to enable the Company to exercise and defend its rights in any realm, including in judicial, administrative, arbitration proceedings and/or in mediation and conciliation procedures (hereinafter “Legal Defence”). The legal basis of the data processing in this instance is the Company’s legitimate interest (Article 6.1 f) of the Regulation).
With the exception of navigation data (which are automatically collected), the provision of Data is:
– necessary in order for the purposes indicated in para. 3) b), c) and f) above to be achieved. Therefore, if the user does not provide the requested Data, it will be impossible for the Company to fulfil the user’s request;
– optional in order for the purposes indicated in para. 3) d) and e) above to be achieved. Therefore, any non-provision of such Data will make it objectively impossible for the Company to proceed with the user’s request in this instance (subscription to the Company’s newsletter in order to send informative and promotional communications, and analysis of user interests, purchasing and consumption habits, tastes), but will not compromise the purposes indicated in para. 3) b), c) and f) above, the use of the Website or the right to legal defence.
5. Data processing procedures
Data will be processed, within the purposes indicated in para. 3) above, primarily using electronic and automated means, but also in traditional hard copy form, in compliance with applicable legal provisions on personal data processing, and suitable data security measures will be put in place for this purpose. The processing of Data is managed by internal Company personnel who receive special authorisation and training for this purpose in order to ensure adequate levels of data security and confidentiality, and also to prevent the risk of Data loss and/or destruction and unauthorised access to Data.
6. Communication and dissemination of Data
Data shall not be disclosed or disseminated. Data may, within limits strictly relevant to the purposes indicated in para. 3) above, be communicated the following persons:
– persons who are legally entitled to receive it e.g. ( without limitation) the public authorities and the judicial authorities of Italy;
– persons who, in their capacity as independent data controllers or data processors within the meaning of Article 28 of the Regulation, are involved in the processing of Data.
The Company may be requested for an updated list of names of data processors, by sending an email to email@example.com
7. Data retention period
The Company retains Data for the period of time strictly required in order to achieve the purposes for which they were originally collected. Subject to the specific provisions of paras. 2) and 4) above, Data for the purpose of:
– “Contacts” will be retained for 1 year from the date of their collection;
– “Brochures” will be retained for 1 year from the date of their collection;
– “Newsletters” will be retained until the user revokes his/her consent, also by clicking on the “Unsubscribe” button at the end of each communication;
– “Customer Profiling” will be retained for 24 months from the date of their collection;
– “Selection” will be retained for 1 year from the date of their collection.
Without prejudice, however, to the data subject’s entitlement to withdraw his/her consent to data processing operations that have this legal basis, and to object to and oppose data processing operations, and also to fulfil specific data retention obligations provided for by law, and to exercise the right to a legal defence in the event of litigation.
8. Data subject’s rights
The user is entitled, in relation to Data, to request the Company – according to the Regulation’s procedures and without prejudice to the provisions and limitations under Italian Legislative Decree no.
– 196/2003 (Part I – Title I – Chapter III):to access Data in the cases provided for (Article 15 of the Regulation);
– to correct inaccurate Data and supplement incomplete Data (Article 16 of the Regulation);
– to erase Data for the reasons provided for (Article 17 of the Regulation) e.g when they are no longer required for the aforementioned purposes or are not processed in compliance with the Regulation;
– to limit a data processing in the cases provided for (Article 18 of the Regulation), e.g. when the accuracy of Data is disputed and needs to be verified;
– to facilitate data portability, i.e. the entitlement to receive Data (in the cases provided for in Article 20 of the Regulation), in a format that is structured and in common use and readable on an automatic device, and to transmit said Data to another data controller;
– to oppose the data processing, in the cases provided for (Article 21 of the Regulation).
Where a processing of Data is founded on consent, the user is also entitled to revoke his/her consent at any time without compromising the legality of consensual data processing operations carried out prior to the revocation.
You can exercise all of these rights by emailing the Company at firstname.lastname@example.org or by sending a registered letter to the Company address, for the attention of the Privacy Office.
If the user considers that the processing of Data infringes the Regulation’s provisions, he/she may file a complaint before the Italian Data Protection Authority in compliance with Article 77 of the Regulation.
10. Transfer of Data abroad
Your Data are stored on servers located in the European Union. In the event that your Data are transferred abroad, the Company undertakes to ensure that any transfer of Data to such countries complies with the Regulation and is, in particular, accompanied by adequate guarantees (adequacy decisions, standard contractual clauses approved by the European Commission, etc.).
The Snap & Share Application (hereinafter the “App”), created, developed and managed by Rancilio Group S.p.A. with single shareholder, allows you to download (using the QR Code technology) and share the main parameters of a coffee machine by e-mail.
This document provides details on the operation of the App and the processing methods of your personal data.
The App receives and collects the information and personal data, indicated below, required for the download, installation and use of the App and to improve the functionality and the additional data and information that you will provide. The information and personal data are collected when you install, access or use the App.
Personal details: The App collects your e-mail address saved in the settings of the App and the additional data and information that you will provide.
Usage and access information: the App collects information on the use and operation of the App, including those related to diagnostics and performance, such as log files and reports related to abnormal shutdowns.
Device and connection information: the App collects specific information about your device and connections at the time of installation and when you access or use the App, such as, for example, the hardware model and operating system.
Geolocation and location information: the App collects information on the position of the device if you use functions that allow detection. The App uses various technologies to determine the location including IP, GPS, Bluetooth signals. Location information is acquired when the QR code is read.
At any time, geolocation services can be deactivated by accessing the appropriate section of permissions to locate the operating system of your device. Deactivation makes it impossible to use the App.
Camera: the App requires the use of the camera of your device in order to recognize and read the QR Code. The refusal to use the camera makes it impossible to acquire and process the QR Code and to use the related service to extrapolate the parameters of the coffee machine.
Pursuant to and for the effects of the European Regulation no. 2016/679 (hereinafter the “Regulations”), we provide you with the following additional information concerning, specifically, the processing of your personal data for purposes strictly related to the download, activation and use of the App.
The data controller is Rancilio Group S.p.A. with single shareholder (Tax Code and VAT no. 09784580152), registered office in Parabiago, Viale della Repubblica 40, phone +39 0331408200, fax +39 0331551437, email address email@example.com; Certified email address firstname.lastname@example.org (hereinafter, the “Data Controller”)
Personal data is intended as any information that concerns and refers to you.
Specifically, the processing will concern the following data: email address and data concerning the geographical location and the additional data that you will provide. (hereinafter the “Data”)..
Your data will be processed for purposes strictly related to the download, activation and use of the App.
Legal basis of the processing
The legal basis for the processing of your data for the purposes indicated above is the consent expressed by you. The processing of your data will be carried out in accordance with your consent and with the legal obligations and for the pursuit of the legitimate interest of the Data Controller to provide an innovative, relevant and secure service, unless your rights and personal liberties prevail over such interests.
Within the mentioned purposes, your data will be processed by electronic means, in compliance with the provisions on personal data processing and with the application of appropriate security measures. The processing of your data will be managed by specially trained personnel in order to ensure the proper security and confidentiality of said data, as well as to avoid the risk of loss and/or destruction and access by unauthorised parties.
To the extent strictly related to the purposes connected with the download, activation and use of the App, your data may be disclosed to the Controller internal staff, whose activities are related and instrumental to manage the App, specifically authorized and trained in the processing of personal data.
Data storage period
Your data will be retained until you ask for deletion, and for the entire period in which the App will remain installed, without prejudice to the respect of any obligation to retain established by law and the possibility of revocation of consent by you as indicated below.
Nature of the provision of Data
The provision of your data is optional but is necessary to allow the download, installation and use of the App. Failure to provide your data implies the objective impossibility to download and install the App and use it.
With reference to your Data, you have the right to apply the Data Controller, according to the procedure indicated in the Regulations, to:
– access, in the cases provided for (Art.15);
– the correction of inaccurate Data and the integration of incomplete Data (Art. 16);
– the deletion of Data for the reasons provided for (Art. 17), such as when they are no longer necessary with respect to the purposes indicated above or they are not processed in compliance with the Regulations;
– the limitation of processing in the hypotheses provided for (Art. 18), as in the case where the accuracy of Data is contested and its correctness must be verified;
– the portability, that is to say, the right to receive the Data in the cases provided for (Art. 20) in a structured, commonly used format that is readable by an automatic device, and to transmit said Data to another data controller;
– to oppose processing, in the cases provided for (Art. 21).
You also have the right to withdraw your consent at any time, without prejudice to the legitimacy of processing activities carried out prior to such revocation. The revocation will make it impossible to continue using the App.
You are entitled to exercise all of the rights listed above by contacting the Data Controller at the Certified email address email@example.com
If you believe that the processing of your Data violates the provisions contained in the Regulations, you have the right to lodge a complaint with the Guarantor for the protection of personal data in accordance with the provisions of Art. 77 of the Regulations.
Transfer of Data abroad